FAQ

We have collected the most important questions we received in the past in this section. In case you should not find the answer to your personal question, please Contact Us.

What is PromoZebra about?

We have a team of great people out there in every city with only one purpose: discover the coolest places in your city (restaurants, shops and anything else you always wanted to try out) and negotiate great deals with them!
How does it work? If there is a certainly quorum, who definitely wants to buy the voucher, the deal will happen. So, the number of sold vouchers is decisive whether the deal works or not.
That’s why we are able to offer you such great discounts.

What does it bring to you? Discover the coolest locations in your city, enjoy heavily discounted prices and just have a great time! And the best is: your friends can join you and benefit as well...

What does it bring to the business? A guaranteed number of happy new customers without any risk or promotions cost! That is why we get discounts nobody else gets!

And we don’t offer it if we don’t like it!

What happens if the Deal Of The Day does not reach the required minimum number of purchasers?

If not enough people buy, there will be no deal! And of course you won’t be charged.
So if you really want the next Deal of the Day, be sure to tell you friends...

How do I buy the Deal Of The Day?

Just click on "BUY NOW" before midnight. If the minimum number of people bought, we'll initiate the payment based on the details you have entered any send you an e-mail including a code to show to the business and all other details you need.

How can I stay up to date on the Deal Of The Day?

To make sure that you do not miss the Deal Of The Day in your city, just leave your e-mail address on our Homepage or register an account.

Do I have to register at PromoZebra?

No, you do not have to register an account. If you do so, the advantage is that you do not have to enter your personal data every time you purchase again. If you just want to stay up to date on our Daily Deals you can just leave your e-mail address on our Homepage.

Do I have to buy as a group to get the Deal Of The Day?

No, you can buy it alone. But you get the great discount because we try to make sure that many other people purchase as well!
And the good thing is: you can help us here by telling your friends and have a great time together with them!

How do I tell my friends of the Deal of the Day?

You can just call them, send them or text or do whatever you usually do to keep in touch.
In order to help you here you can directly share our Deal Of The Day on Facebook, Twitter or per e-mail by clicking on the icons on our Homepage.

How long can I use my Deal Of the Day?

Usually there is an expiration date for Deal Of The Day, but don’t worry, you always have at least several weeks of time to use it.

I bought a Deal Of The Day, what do I need to know when going to the location?

When enough people bought, you will be charged and we send an e-mail the next day including a code to show to the business and all other details you need. Just print this and show it to the business.

Can I buy the Deal Of The Day also as a gift for someone else?

Yes of course. Even if your name will be on the confirmation, any person can use it.

Am I billed as soon as I buy the Deal Of The Day?

No, you are only charged if the minimum number of people bought.

Is my payment safe?

Absolutely! Your payment information is transmitted via a secure connection and at no time is payment information stored on our servers or forwarded to the business.

What payment methods can I use?

You currently can use only PayPal, which is a very secure and popular payment service provider owned by eBay.

When do I get the confirmation for my purchase?

If the minimum number of people bought we'll initiate the payment based on the details you have entered any send you an e-mail including a code to show to the business and all other details you need.
And remember, you will only be charged if enough people buy.

Can I return my Deal Of The Day?

Sure, because we are only happy if you are happy!

What happens if the business offering my Deal Of The Day closes down?

In this unlikely case you can of course return your deal get your money back.

Are you going to spam my mail address?

No.

I am a business, how can I offer a deal on PromoZebra?

Just Contact Us by using our Contact Form or give us a call:
Check out our How It Works section to find out more information how you benefit as a business by using PromoZebra.

Can you elaborate on your privacy policy?

Sure we can. The full policy can be found under Terms of Use but in plain English the rules are the following: we don’t share your email addresses (or other personal data) unless you explicitly tell us to do so. If you instruct us explicitly, we’ll allow selected partners to send you maximum one e-mail per week to update you about the newest promotions available.